Effective Date: 04/11/2006
We respect the value of all personal information that you share with us. We appreciate
the fact that you are showing us your trust and confidence, and we promise to live
up to your expectations at all times. We will use you personal information only
to improve your shopping experience on the site, and we will not share your information
with any outside parties, except as outlined in this privacy statement (see "Third
Information Collection and Use
Banvari.com is the sole owner of the information collected on this site. We will
not sell, share, or rent this information to others in ways different from what
is disclosed in this statement. Banvari.com collects information from our users
at several different points on our website.
When you make a purchase on our site, you automatically become a member or if you
may wish to register on our site, you must first complete the registration form
. During registration process, you are required to give us contact information such
as your name and email address. You choose your own member identification and password
to use for all future purchases on the site. We use this information to contact
you about the services on our site in which you have expressed interest. You have
the option to provide demographic information (such as income level and gender)
to us; we encourage you to submit this information so we can provide you a more
personalized experience on our site.
We request information from the user on our order form when making a purchase. Here
is where a user must provide their contact information, such as name and shipping
and billing address, your telephone number, your email address, your payment type
including credit card (if applicable) type and number with experation date or information
regarding other form of payment. This information is used for billing purposes and
to fill the customer's order. If we have difficulty processing an order, this contact
information is used to communicate with the customer.
A cookie is a piece of data stored on the user's hard drive containing information
about the user. We use both session and persistent cookies. Usage of a cookie from
our site is in no way linked to any personally identifiable information. Cookies
enable us to track and target the interests of our users in the aggregate by analyzing
popular areas and products to enhance future experiences on our site.
If a user elects to use our referral service for informing a friend about an item,
we ask them for the friend's name and email address. Banvari.com will automatically
send the friend a one-time email inviting them to visit the site. We do store the
friend's email and they have an option to opt-out in the communication.
Special request page
Our customers can use the special request page to enquire about products that they
cannot find on the website, such as, for example, special orders. Personal information
is gathered during this process.
Banvari.com takes every precaution to protect our users' information. When users
submit sensitive information via our website, your information is protected both
online and off-line.
When our registration/order form asks users to enter sensitive information (such
as credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - Secure Socket
Layers (SSLs). While on a secure page, such as our order form, a lock icon appears
on the bottom of your Web browser. When you are not on a secure page, no lock icon
While we use SSL encryption to protect sensitive information (like your credit card
information) online, we also do everything in our power to protect user information
off-line. All of our users' information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information to
perform a specific job (for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return, they
must re-enter their password to re-gain access to your information. Furthermore,
ALL employees are fully informed about our security and privacy practices and updated
as new policies are added or revised. They are regularly notified and/or reminded
about the importance we place on privacy, and what they can do to ensure that our
customers' information is protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment under restricted access.
Established members will occasionally receive information on products, services,
special offers and a newsletter. Out of respect for the privacy of our users, we
present the option to not receive these types of communications. Please see our
choice and opt-out below.
If a user's personally identifiable information changes (such as your zip code,
phone, email or postal address), or if a user no longer desires our service, we
provide a way to correct, update or delete/deactivate that user's personally identifiable
information provided to us. This can be done by using the unsubscribe feature in
our communication or by sending us an email
Our users are given the opportunity to 'opt-out' of having their information used
for purposes not directly related to our site at the point where we ask for the
information. For example, our order form has an 'opt-out' mechanism so users who
buy a product from us, but don't want any marketing material, can keep their email
address off of our lists.
Users who no longer wish to receive promotional materials may opt-out of receiving
these communications by replying and typing 'unsubscribe' in the subject line of
the email, sending an email to unsubscribe@Banvari.com.
the homepage, and other places we deem appropriate so our users are always aware
of what information we collect, how we use it, and under what circumstances, if
under which the information was collected.
If, however, we are going to use your personally identifiable information in a manner
different from that stated at the time of collection we will notify you via email.
You will have a choice as to whether or not we use your information in this different
manner. However, if you have opted out of all communication with the site, or deleted/deactivated
your account, then you will not be contacted, nor will your personal information
be used in this new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already stored in our database,
we will post a prominent notice on our web site notifying users of the change. In
some cases where we post a notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy practices.
Third party intermediaries
Banvari promises not to share personal information with any third parties other
than intermediaries involved in the process of completing an online transaction.
Such intermediaries act as links in the order fulfillment chain and do not store,
use, or retain any of the information we give them. Examples include credit card
companies, authorization services, and banks.
Banvari.com's database tracks the traffic throughout our site. This information
is used to compile overall statistics and is not recorded at an individual level.
This includes IP (internet protocol) addresses, browser type, ISP (internet service
provider), referring/exit pages, platform type, date/time stamp, and #of clicks
to analyze trends, administer the site, track user's movement in the aggregate.
The statistics help us decide which products and services best serve our members
This website contains links to other sites. Please be aware that we are not responsible
for the privacy practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each and every website
to information collected by Banvari.com.
Catalog, Newsletters, Etc.
If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact
information such as name, street address and email address to provide these communications.
Out of respect for our users privacy we provide a way to opt-out of these communications.
Please see the choice and opt-out section below.
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might send
you an email. Generally, users may not opt-out of these communications, though you
can deactivate your account. However, these communications are not promotional in
Surveys & Sweepstakes
From time to time, our site requests information from users via surveys or sweepstakes.
Participation in these surveys or sweepstakes is completely voluntary and the user
therefore has a choice whether or not to disclose this information. Information
requested may include contact information (such as name, shipping address and email
address), and demographic information (such as zip code, age level). Contact information
will be used to notify the winners and award prizes. Survey information will be
used for purposes of monitoring or improving the use and satisfaction of this site.
Though we make every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
We post customer testimonials on our web site, which may contain personally identifiable
information such as the customer's name. We do obtain the customer's consent prior
to posting the testimonial to post their name along with their testimonial.
Banvari Customer Service
1851 E. 1st St, Suite 900
Santa Ana, CA 92705