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   Diamond FAQ

How do I know what he/she’ll like?
Despite of all the certified jewelry professionals and experienced industry individuals in the company, we would never be able to judge or predict a perfect choice of an Individual. It is something that you are going to foresee yourself. We however, do suggest the following Ideas: 
  • You may want to look at his/her other jewelry, clothing and personal belonging to get a sense of her/his choice and style (contemporary, formal or classic, etc.).
  • You can even ask one of her close individuals such as relatives or even friends get some guidance. However, make sure that you can still keep the gift surprise.
  • Sometimes even her gestures and hints can help you also.
  • Lastly you can just go ahead and ask her about the size while keeping the options such as when and where open for surprise.
  • If you ever get too puzzled, feel free to give Banvari.com a call and speak with one our friendly and knowledgeable jewelry experts, sometimes they may come-up with a perfect Idea!
How can I know her ring or bracelet size?
This issue can be extremely delicate. If you’re not worried about hinting her off to your plan, you can go ahead and just ask her. Our other two suggestions are to ask her family members, most commonly her mother, or grab a ring you know she has on or wears on her third finger from her jewelry box, take it to a jewelry store and have them size it, then return it. It’s tricky, but it works the most of the time.

Is buying diamond and diamond jewelry over the Banvari.com safe?

Just like several other major online retailers, Banvari.com incorporates the advantage of Secure Socket Layer (SSL) data encryption technology to prevent fraud, misuse and also to protect the privacy of your information, so buying diamond and diamond jewelry from Diamond.com is the pleasurable and hassle-free experience. Not only do we use the latest encryption technology to protect your credit card information when ordering, but we also promise that your private information will not be shared or sold to any third party.

Will Banvari.com charge me sales tax?

Banvari.com collects tax only on orders shipped to addresses in the state of California.

Can Banvari.com resize my ring or a bracelet?
If your Banvari ring or bracelet does not fit, Banvari.com will resize it free of charge within 60 days of its original shipment. Resizing will take approximately two weeks.

 What if I want to return my order and I cannot find the diamond / jewelry certificate or appraisal?

When you order a loose diamond, Banvari ships it to you with a diamond certificate. These certificates are lengthy, detailed documents created by diamond grading experts at one of two highly-respected diamond laboratories — making it very pricy to replace a diamond certificate. Because of this, we require each diamond grading report to be included with each returned diamond. If you do not include both the diamond grading report and appraisal with your return, you will be charged a replacement fee.

What payment methods are accepted on the Banvari.com?
At Banvari.com, you can use any major credit cards, VISA, Master Card, American Express and Discover. Banvari.com also accepts money order, or a cashier’s check.

Can Banvari.com help me keep my special gift a surprise?
Banvari.com can definitely help you in keeping your special gift a surprise. For all the additional instructions regarding a different shipping address, special gift packaging, etc. just give us a call at (888) 853-9357

What’s the difference between Carat and Karat?
Just put, a Karat is the part of measurement used to indicate the purity of gold (since gold is in fact a mixture of gold and other metals). Pure gold is 24-Karat (24K), 18-Karat gold is 75% pure, etc. Carat is a term used to measure the weight of a diamond, e.g. 1.0 Carat, 2.0 Carat, etc

What’s white gold?
Genuine gold is too gentle to resist extended usage; therefore it is usually blended with other metals in order to increase its rigidity for use in fine jewelry. The gold used in fine jewelry is blended with nickel, copper and zinc to produce white gold

   Jewelry FAQ
What’s the difference between Carat and Karat?
Simply put, a Karat is the unit of measurement used to indicate the wholesomeness of gold (since gold is actually a mixture of gold and other metals). Wholesome gold is 24-Karat (24K), 18-Karat gold is 75% pure, etc. Carat is a word used to calculate the weight of a diamond, e.g. 1.0 Carat, 2.0 Carat, etc

Why is 18K gold more valuable than 14K?
18 Karat gold is more pure, meaning it contains a higher percentage of gold. Pure gold is 24-Karat (24K), while18-Karat gold is 75% pure.

What is white gold? What makes it white?
Because pure gold is too soft to resist prolonged handling, it is usually mixed with other metals to increase its hardness for use in jewelry. Most gold used in jewelry is alloyed, or mixed, with silver, copper and small amounts of zinc to produce various shades of yellow gold, or with nickel, copper and zinc to produce white gold. The color of these gold alloys goes from yellow to white as the proportion of nickel in them increases

What should I look for when it comes to quality?
Regardless of the manufacturing method that was used to produce the jewelry, there are several characteristics that finely crafted jewelry has in common. All parts of the piece should have a smooth, even finish, with no bumps, pits, holes or scratches. If it’s polished, the shine must be like a mirror on every surface. If the surface has a brushed or matte finish, it too should be smooth and uniform.

If the jewelry is made of several pieces, each part should join seamlessly. There should be no visible solder marks and no discoloration around soldered joints on settings or prongs. Any stones must be set securely in the mounting.

When it comes to gems, look for saturated, even color, as well as good clarity. There should not be any pits, cracks, scratches or other major blemishes that detract from the beauty or appearance of the stone. While the color of a stone is largely a matter of personal taste, certain stones are more valuable if their colors are within specific ranges, such as rubies, emeralds, sapphires, etc.

Why do similar pieces of jewelry have such different prices?
There are a few factors that can affect the value of gold jewelry. Since gold is sold by weight, heavier pieces can be more costly than lighter ones. Designer jewelry also generally costs more, especially if it is a one-of-a-kind piece. Special finishes, such as matte or sandblasted, may also affect the cost of the piece


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